Frequently Asked Questions
Everything you need to know about your ThriveCo beauty journey.
Are ThriveCo products suitable for sensitive skin?
Yes, all our products are dermatologically tested and formulated with clean, non-irritating ingredients. However, we always recommend performing a patch test before full application.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange, even if the product has been opened.
Are your products cruelty-free and vegan?
Absolutely. ThriveCo is committed to ethical beauty; we never test on animals, and our entire product line is 100% vegan-friendly.
How can I track my order?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.