Returns & Exchanges
At ThriveCo, we stand behind our high-performance formulas and want you to be completely satisfied with your beauty journey. If a product isn't the right fit for your skin or hair needs, we offer a seamless 30-day return policy for a full refund or exchange.
Initiate Your Request
Log into your account portal or visit our returns center with your order number and email address to start the process.
Package Your Items
Securely place the products in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing